Homeowner Resources
Your Gateway to Community Services
Quick access to portals, county resources, payment options, and snow removal details.
Payment Options
Option 1: Pay in the Owner Portal
Online Payment via e-Check or Credit Card
(One Time and Recurring Options)
Visit the “Homeowner Payment Portal”
*There is a 3.5% convenience fee and a $7,5000 maximum per transaction if you pay by credit card*
How Does It Work?
You may set up a one time or recurring payment using one of the following:
- E-Check
- Visa
- MasterCard
- American Express
- Discover
What Do I Need to Do?
(Follow the Directions Below)
Log In
Select the “Billing” tab on the left side menu
Then select “Pay Now”
Then select “Make Payment”
Then enter the method of payment and or setup reoccuring payments via the “Click here to setup a new AutoPay”
Option 2: Mail a Check
Mailing in Checks
(For Communities without Coupons)
How Does It Work?
You Write a check and mail it in every time your assessment is due
Please allow 5 to 7 business days for the check to process
What Do I Need To Do?
Write a check payable to the Name of Your Community and mail it to the P.O. Box 1593 New York, Ny 10008
Important
Write your Homeowner Account Number, or street address if you do not know your account number, on the check
U.S. Mail/Lockbox
(Communities Using Coupons Only)
How Does It Work?
You write a check with a coupon enclosed and mail them every time your assessment is due
Please allow 5 to 7 business days for the check to reach the lockbox
What Do I Need To Do?
Write a check payable to the Name of Your Community as it is written on the coupon and mail it along with your payment coupon to the address listed on the coupon book
**Important**
Account Number/Reference Number:
Your Homeowner Account Number – if you do not have your account number please call Aspen Property Management at 410-268-2598
County Contact Information
Baltimore City
| Non-Emergency Services | 311 Service Requests |
| City Website | BaltimoreCity.gov |
| HIV/STD Prevention | 410-396-4448 |
| Animal Complaints | Health Department |
| Baltimore City MVA | MVA Website |
| Public Library | PrattLibrary.org |
| Permits and Code Enforcement | BaltimoreHousing.org |
| Immunization Program | 410-396-4454 Health Department |
| City Operator | 410-396-3100 |
| Trash and Recycling | 410-396-5134 |
| Water and Wastewater | 410-396-3500 |
| Consumer Protection | Consumer Protection Division |
| Crisis Response | 410-433-5175 BCResponse.org |
| Child Care | 410-685-5150 Child Care Resource Center |
| Behavioral Health System | Network of Care |
| Pet License | Health Department |
| Domestic Violence | Office Criminal Justice |
| Energy Assistance | Dept. Human Resources |
| Nuisance Complaint Investigations | Health Department |
| BGE | Report Outage |
| Gas Leak | 1800-685-0123 Gas Safety |
| Homeless Services | Human Services |
| Impound Lot | Find My Tow |
| Lead Poisoning | Health Department |
Baltimore County
| Administrative Office | 410-887-2460 |
| Animal Licenses | 410-887-3630 |
| Animal Services | 410-887-7297 |
| Business, Construction, Marriage Licenses | 410-887-2607 |
| Circuit Court | 410-887-2602 |
| Complaints | 410-528-8662 |
| Corrections/Detention Center | 410-512-3200 |
| County Council | 410-887-3196 |
| Deed and Land Records | 410-887-2650 |
| Disabilities | 410-887-3580 |
| District Court | 410-512-2102 |
| Economic Development | 410-887-8000 |
| Electrical Permits | 410-887-3960 |
| Emergency Preparedness | 410-887-5996 |
| Environmental Concerns | 410-887-3733 |
| Executive Office | 410-887-2450 |
| Family and Consumer Services | 410-666-0445 |
| Fire Department Non-Emergency | 410-887-4500 |
| General Information | 410-887-2460 |
| Health Services | 410-887-2243 |
| Home Sharing | 410-366-6180 |
| Housing | 410-366-8550 Ext.208 |
| Housing Opportunities | 410-887-3124 |
| Human Relations Commission | 410-887-5917 |
| Human Resources | 410-887-3135 |
| Hunting and Fishing Licenses | 410-836-4550 |
| Information Assistance | 410-887-3900 |
| Inspection | 410-887-5700 |
| Juvenile Services | 410-512-4040 |
| Land Records and Deeds | 410-887-2650 |
| Legislative Relations | 410-269-7760 |
| Libraries (Admin. Offices) | 410-887-6100 |
| Mortgage Counseling | 410-285-4674 |
| Parole and Probabtion | 410-321-2210 |
| Planning | 410-887-3211 |
| Planning School Boundaries | 410-887-4215 |
| Plumbing Permits | 410-887-3614 |
| Police Dept. Non Emergency | 410-887-5555 |
| Public Works | 410-887-3300 |
| Recreation and Parks | 410-887-3871 |
| Refuse Complaints, Disposal, Recycling | 410-887-2000 |
| Register of Wills | 410-887-6680 |
| Road and Streets | 410-887-3560 |
| Sanitary Sewer Problems | 410-887-7415 |
| Senior Info. And Assistance | 410-887-2594 |
| Sheriff’s Office | 410-887-3151 |
| Snow and Storm | 410-887-3560 |
| Social Services | 410-853-3000 |
| Special Permits and Licenses | 410-887-3616 |
| State’s Attorney’s Office | 410-887-6600 |
| Substance Abuse | 410-887-3828 |
| Tax Assessments | 410-512-4905 |
| Taxpayer’s Services | 410-887-2403 |
| Traffic | 410-887-3554 |
| Traffic Engineering | 410-887-3554 |
| Transportation | 410-887-4321 |
| Water | 410-396-5352 |
| Workforce Development | 410-887-2008 |
| Zoning Complaints | 410-887-8099 |
| Zoning Enforcement | 410-887-8099 |
| Zoning Information | 410-887-3391 |
Cecil County
| Animal Care & Control | 410-392-0000 |
| Animal Emergencies | 410-569-0173 |
| Animal Services | 410-441-2040 |
| Board of Education | 410-996-5400 |
| Budget | 410-996-8302 |
| CC Dept of Aging | 410-996-5295 |
| CC Dept of Housing | 410-996-5245 |
| Cecil College | 410-287-1000 |
| Comcast Aberdeen | 410-272-7500 |
| Community Services – Housing | 410-996-5235 |
| County Executive | 410-996-5201 |
| Dept of Social Services | 410-996-0100 |
| Detention Center | 410-996-5800 |
| Development Plans Review | 410-996-5265 |
| Director of Finance Operations | 410-996-8050 |
| Economic Development | 410-996-8465 |
| Election Board | 410-996-5310 |
| Emergency Services | 410-996-5350 |
| Emergency State Fire Marshall | 410-996-2790 |
| Engineering and Construction | 410-996-5268 |
| Environmental Health Dept. | 410-996-5160 |
| Facilities Maintenance | 410-996-5275 |
| Family Support | 410-658-2145 |
| Finance | 410-996-8050 |
| Health Dept – Health Officer | 410-996-5550 |
| Highways | 410-996-6270 |
| Human Resources | 410-996-5250 |
| Inspections, Licenses & Permits | 410-996-5235 |
| Libraries – Administrative | 410-887-6100 |
| Liquor Board | 410-996-5215 |
| Parks and Recreation | 410-996-8101 |
| Permits and Inspections | 410-996-5235 |
| Pick-up of Dead Animal Along Highways | 410-996-6270 |
| Planning & Zoning Enforcement | 410-996-5220 |
| Planning and Zoning | 410-996-5220 |
| Poison Control | 1-800-222-1222 |
| Pothole Hot Line | 410-996-6270 |
| Public Library | 410-996-1055 |
| Public Works | 410-996-5259 |
| Rabbit Rescue | 410-557-8047 |
| Roads | 410-996-6270 |
| Scarboro Landfill | 410-638-3638 |
| Senior Services & Community Transit | 410-996-5295 |
| Sheriff Dept Admin | 410-996-5500 |
| Sheriff’s Office | 410-996-5500 |
| Social Services | 410-996-5500 |
| Solid Waste | 410-996-6275 |
| State Fire Marshall | 410-996-2790 |
| Street Light Outages | 1-800-685-0123 |
| Suicide Prevention | 800-333-4444 |
| Suicide Prevention | 1-800-273-8255 |
| Town of Bel Air | 410-638-4550 |
| Union Hospital | 410-398-4000 |
| Waste Industries / HSS | 410-457-0404 |
| Water & Sewer Facilities and Maintenance | 410-996-6260 |
| Water & Sewer Manteca Div. Main Office | 410-996-6275 |
| Weed Control | 410-996-6270 |
Haford County
| Accounting | 410-638-3311 |
| Aspen Property Management | 410-620-2598 |
| Assessments and Taxation | 410-836-4800 |
| Bel Air Police Non-emergency | 410-638-4500 |
| BGE | |
| Board of Education | 410-838-7300 |
| Child Advocacy | 410-638-3294 |
| Community Services | 410-638-3389 |
| Constituent Services | 410-638-3355 |
| County Council | 410-638-3343 |
| County Executive | 410-638-3350 |
| Detention Center | 410-638-3389 |
| Disabilities Commission | 410-638-3373 |
| Drug Tip Line – Harford County | 410-836-7788 |
| Economic Development | 410-638-3059 |
| Emergency Services | 410-638-4900 |
| Employment Services | 410-836-4602 |
| Environmental Health Dept. | 410-877-2300 |
| Family Support | 410-638-3442 |
| Harford County Sheriff’s Office | 410-838-6600 |
| Harford Cnty Animal Control | 410-638-3505 |
| Harford County Public Library | 410-638-3151 |
| Harford County Public Schools | 410-838-7300 |
| Harford County Waste Disposal Center | 410-638-3636 |
| Health Department | 410-838-1500 |
| Highways | 410-638-3532 |
| Housing and Community Development | 410-638-3045 |
| Human Resources | 410-638-3201 |
| Inspections, Licenses & Permits | 410-638-3344 |
| Inspections, Licenses & Permits | 410-638-3089 |
| Juvenile Services | 410-836-4680 |
| Maryland State Police | 410-838-4101 |
| Motor Vehicle Administation | 800-950-1682 |
| Natural Resources | 410-836-4550 |
| New Connection Service | 410-638-3300 |
| Operations | 410-273-5617 |
| Parks and Recreation Department | 410-638-3570 |
| Pick-up of Dead Animal Along Highways | 410-638-3532 |
| Planning & Zoning Enforcement | 410-638-3103 |
| Planning and Zoning | 410-638-3103 |
| Poison Control | 800-222-1222 |
| Police Department | 410-638-4500 |
| Pothole Hot Line | 410-638-3376 |
| Public Works | 410-638-3285 |
| Public Works | 410-638-3285 |
| Sheriff Dept Admin | 410-838-6600 |
| Sheriff Dept Northern Precinct Admin | 410-692-7880 |
| Sheriff Dept Southern Precinct Admin | 410-612-1717 |
| Sheriff’s Office | 410-838-6600 |
| Social Services | 410-838-6181 Ext. 3 |
| State’s Attorney | 410-638-3500 |
| Transportation | 410-838-2562 |
| Unemployment Insurance | 410-836-4600 |
| Upper Chesapeake Hospital | 443-643-1000 |
| Verizon (Maryland) | 800-837-4966 |
| Veteran’s Administration | 410-836-4900 |
| Water & Sewer Facilities and Maintenance | 410-612-1612 |
| Water & Sewer Manteca Div. Main Office | 410-638-3285 |
Middletown
| Administration Assistant | 302-378-5670 |
| Billing Manager | 302-378-2711 |
| Business Licenses | 302-378-3587 |
| City Council | 302-378-2711 |
| Finance Manager | 302-378-2711 Ext. 226 |
| FOIA Coordinator | 302-378-2711 Ext. 223 |
| General Questions | 302-378-2711 |
| Human Resources | 302-376-7946 |
| Mayor’s Office | 302-378-5670 |
| Permits Department | 302-378-1171 |
| Permits Department | 302-378-1171 |
| Police Department | 302-378-2711 |
| Public Works | 302-378-2711 |
| Tax Collection | 302-378-2711 |
| Town Manager | 302-378-9120 |
| Town Planner | 302-378-1164 |
New Castle
| Building Fees & Permits | 302-322-9813 |
| Building Official & Fire Marshall | 302-322-9813 |
| City Administration | 302-322-9801 |
| City Administrator | 302-322-9812 |
| City Council | 302-322-9801 |
| City Engineer | 302-322-9801 |
| City Issues | 302-353-9836 |
| City Solicitor | 302-322-9801 |
| Code Enforcement Officer | 302-221-6507 |
| Department of Elections | 302-577-3464 |
| Finance Coordinator | 302-322-9804 |
| Good Will Fire Co. | 302-328-2211 |
| Municipal Services Commission | 302-323-2330 |
| Non-emergency | 302-573-2800 |
| Office of Vital Statistics | 302-283-7130 |
| Police Department | 302-322-9800 |
| Post Office | 302-328-2392 |
| Public Works Supervisor | 302-322-9808 |
| Road Maintenance | 302-322-9808 |
| Trustees of the New Castle Common | 302-322-2809 |
| Water or Electric Issue | 302-323-2330 |
| Weekly Newspaper | 302-328-6005 |
New Castle County
| 911 Special Needs Registry | 302-744-2682 |
| Adult Protective Services | 800-223-9074 |
| Aetna Hose, Hook & Ladder Co. | 302-454-3300 |
| Animal Control | 302-230-0108 |
| Artesian Water | 302-453-6930 |
| Artesian Water Emergencies | 800-332-5114 |
| Christiana Fire Company | 302-737-2433 |
| Continue Lifeline | 302-761-9100 |
| Contractor Questions and Complaints | 302-395-5555 |
| Crisis Intervention | 800-262-9800 |
| Department of Community Services | 302-395-5613 |
| Division of Aging / Services | 800-223-9074 |
| Domestic Violence Hotline | 302-762-6110 |
| Electric Outages | 800-375-7117 |
| Gas Leaks | 800-375-7117 |
| Home Alarm Registration | 302-395-8074 |
| Homeowner Assistance | 302-395-5600 |
| Libraries | 302-395-5613 |
| Mental Health Hotline | 800-345-6785 |
| Miss Utility | 800-282-8555 |
| New Castle Cnty Police | 302-395-8171 |
| New Castle Cnty Police – Admin | 302-573-2800 |
| New Castle County Council | 302-395-8383 |
| New Castle County Executive | 302-395-5101 |
| New Castle County General Number | 302-395-5555 |
| New Castle County Non-Emergency | 302-573-2800 |
| New Castle County Offices | 302-391-3500 |
| New Castle County Sheriff | 302-395-8450 |
| Permit Questions and Complaints | 302-395-5555 |
| Planning and permitting questions | 302-395-5400 |
| Planning and permitting questions | 302-395-5400 |
| Poison Control | 1-800-222-1222 |
| Police Community Services | 302-395-8050 |
| Property Maintenance Violations | 302-395-5555 |
| Property Taxes | 302-323-2600 |
| Rape Crisis Center | 800-262-9800 |
| Recorder of Deeds | 302-395-7700 |
| Register of Wills | 302-395-7800 |
| Sanitary Sewer Services | 302-395-5700 |
| Senior Citizen Programs | 302-395-5613 |
| Sewer Billing | 302-323-2600 |
| Sewer Emergency Hotline | 302-395-5700 |
| Sheriff | 302-395-8450 |
| State Police – Admin | 302-577-3010 |
| State Police -Troop 2 Admin | 302-834-2620 |
| Street Light Outage | 800-375-7117 |
| Suicide Prevention | 800-652-2929 |
| Suicide Prevention | 1-800-273-8255 |
| Tax Assessment | 302-395-5520 |
| V.A. Caregivers Support Line | 855-260-3279 |
| Wilmington Manor Volunteer Fire Co. | 302-328-5520 |
Newark
| Administrative Office | 302-366-7100 |
| Non-Emergency | 302-366-7111 |
| Tip Line | 302-366-7127 |
