Homeowner Resources

Your Gateway to Community Services

Quick access to portals, county resources, payment options, and snow removal details.

Payment Options

Option 1: Pay in the Owner Portal

Online Payment via e-Check or Credit Card
(One Time and Recurring Options)

Visit the “Homeowner Payment Portal”

*There is a 3.5% convenience fee and a $7,5000 maximum per transaction if you pay by credit card*

How Does It Work?

You may set up a one time or recurring payment using one of the following:

  • E-Check
  • Visa
  • MasterCard
  • American Express
  • Discover

What Do I Need to Do?
(Follow the Directions Below)

Log In

Select the “Billing” tab on the left side menu

Then select “Pay Now”

Then select “Make Payment”

Then enter the method of payment and or setup reoccuring payments via the “Click here to setup a new AutoPay”

Option 2: Mail a Check

Mailing in Checks
(For Communities without Coupons)

How Does It Work?

You Write a check and mail it in every time your assessment is due

Please allow 5 to 7 business days for the check to process

What Do I Need To Do?

Write a check payable to the Name of Your Community and mail it to the P.O. Box 1593 New York, Ny 10008

Important

Write your Homeowner Account Number, or street address if you do not know your account number, on the check

U.S. Mail/Lockbox

(Communities Using Coupons Only)

How Does It Work?

You write a check with a coupon enclosed and mail them every time your assessment is due
Please allow 5 to 7 business days for the check to reach the lockbox

What Do I Need To Do?

Write a check payable to the Name of Your Community as it is written on the coupon and mail it along with your payment coupon to the address listed on the coupon book

 **Important**

Account Number/Reference Number:
Your Homeowner Account Number – if you do not have your account number please call Aspen Property Management at 410-268-2598

County Contact Information

Baltimore City
Non-Emergency Services311
Service Requests
City WebsiteBaltimoreCity.gov
HIV/STD Prevention410-396-4448
Animal ComplaintsHealth Department
Baltimore City MVAMVA Website
 Public LibraryPrattLibrary.org
 Permits and Code Enforcement BaltimoreHousing.org
Immunization Program410-396-4454
Health Department
City Operator410-396-3100 
Trash and Recycling410-396-5134
Water and Wastewater410-396-3500
Consumer Protection Consumer Protection Division
Crisis Response410-433-5175
BCResponse.org
Child Care410-685-5150
Child Care Resource Center
Behavioral Health SystemNetwork of Care
Pet LicenseHealth Department
Domestic ViolenceOffice Criminal Justice
Energy AssistanceDept. Human Resources
Nuisance Complaint InvestigationsHealth Department
BGEReport Outage
Gas Leak1800-685-0123
Gas Safety
Homeless ServicesHuman Services
Impound Lot Find My Tow
Lead PoisoningHealth Department
Baltimore County
Administrative Office410-887-2460
Animal Licenses410-887-3630
Animal Services410-887-7297
Business, Construction, Marriage Licenses410-887-2607
Circuit Court410-887-2602
Complaints410-528-8662
Corrections/Detention Center410-512-3200
County Council410-887-3196
Deed and Land Records410-887-2650
Disabilities410-887-3580
District Court410-512-2102
Economic Development410-887-8000
Electrical Permits410-887-3960
Emergency Preparedness410-887-5996
Environmental Concerns410-887-3733
Executive Office410-887-2450
Family and Consumer Services410-666-0445
Fire Department Non-Emergency410-887-4500
General Information410-887-2460
Health Services410-887-2243
Home Sharing410-366-6180
Housing410-366-8550 Ext.208
Housing Opportunities410-887-3124
Human Relations Commission410-887-5917
Human Resources410-887-3135
Hunting and Fishing Licenses410-836-4550
Information Assistance410-887-3900
Inspection410-887-5700
Juvenile Services410-512-4040
Land Records and Deeds410-887-2650
Legislative Relations410-269-7760
Libraries (Admin. Offices)410-887-6100
Mortgage Counseling410-285-4674
Parole and Probabtion410-321-2210
Planning410-887-3211
Planning School Boundaries410-887-4215
Plumbing Permits410-887-3614
Police Dept. Non Emergency410-887-5555
Public Works410-887-3300
Recreation and Parks410-887-3871
Refuse Complaints, Disposal, Recycling410-887-2000
Register of Wills410-887-6680
Road and Streets410-887-3560
Sanitary Sewer Problems410-887-7415
Senior Info. And Assistance410-887-2594
Sheriff’s Office410-887-3151
Snow and Storm410-887-3560
Social Services410-853-3000
Special Permits and Licenses410-887-3616
State’s Attorney’s Office410-887-6600
Substance Abuse410-887-3828
Tax Assessments410-512-4905
Taxpayer’s Services410-887-2403
Traffic410-887-3554
Traffic Engineering410-887-3554
Transportation410-887-4321
Water410-396-5352
Workforce Development410-887-2008
Zoning Complaints410-887-8099
Zoning Enforcement410-887-8099
Zoning Information410-887-3391
Cecil County
Animal Care & Control410-392-0000
Animal Emergencies410-569-0173
Animal Services410-441-2040
Board of Education410-996-5400
Budget410-996-8302
CC Dept of Aging410-996-5295
CC Dept of Housing410-996-5245
Cecil College410-287-1000
Comcast Aberdeen410-272-7500
Community Services – Housing410-996-5235
County Executive410-996-5201
Dept of Social Services410-996-0100  
Detention Center410-996-5800
Development Plans Review410-996-5265
Director of Finance Operations410-996-8050
Economic Development410-996-8465
Election Board410-996-5310
Emergency Services410-996-5350
Emergency State Fire Marshall410-996-2790
Engineering and Construction410-996-5268
Environmental Health Dept.410-996-5160
Facilities Maintenance410-996-5275
Family Support410-658-2145
Finance410-996-8050
Health Dept – Health Officer410-996-5550
Highways410-996-6270
Human Resources410-996-5250
Inspections, Licenses & Permits410-996-5235
Libraries – Administrative410-887-6100
Liquor Board410-996-5215
Parks and Recreation410-996-8101
Permits and Inspections410-996-5235
Pick-up of Dead Animal Along Highways410-996-6270
Planning &  Zoning  Enforcement410-996-5220
Planning and Zoning410-996-5220
Poison Control1-800-222-1222
Pothole Hot Line410-996-6270
Public Library410-996-1055
Public Works410-996-5259
Rabbit Rescue410-557-8047
Roads410-996-6270
Scarboro Landfill410-638-3638
Senior Services & Community Transit410-996-5295
Sheriff Dept Admin410-996-5500
Sheriff’s Office410-996-5500
Social Services410-996-5500
Solid Waste410-996-6275
State Fire Marshall410-996-2790
Street Light Outages1-800-685-0123
Suicide Prevention800-333-4444
Suicide Prevention1-800-273-8255
Town of Bel Air410-638-4550
Union Hospital410-398-4000
Waste Industries / HSS410-457-0404
Water & Sewer Facilities and Maintenance410-996-6260
Water & Sewer Manteca Div. Main Office410-996-6275
Weed Control410-996-6270
Haford County
Accounting410-638-3311
Aspen Property Management410-620-2598
Assessments and Taxation410-836-4800
Bel Air Police Non-emergency410-638-4500
BGE

1-800-685-0123

Board of Education410-838-7300
Child Advocacy410-638-3294
Community Services410-638-3389
Constituent Services410-638-3355
County Council410-638-3343
County Executive410-638-3350
Detention Center410-638-3389
Disabilities Commission410-638-3373
Drug Tip Line – Harford County410-836-7788
Economic Development410-638-3059
Emergency Services410-638-4900
Employment Services410-836-4602
Environmental Health Dept.410-877-2300
Family Support410-638-3442
Harford  County Sheriff’s Office410-838-6600
Harford Cnty Animal Control410-638-3505
Harford County Public Library410-638-3151
Harford County Public Schools410-838-7300
Harford County Waste Disposal Center410-638-3636
Health Department410-838-1500
Highways410-638-3532
Housing and Community Development410-638-3045
Human Resources410-638-3201
Inspections, Licenses & Permits410-638-3344
Inspections, Licenses & Permits410-638-3089
Juvenile Services410-836-4680
Maryland State Police410-838-4101
Motor Vehicle Administation800-950-1682
Natural Resources410-836-4550
New Connection Service410-638-3300
Operations410-273-5617
Parks and Recreation Department410-638-3570
Pick-up of Dead Animal Along Highways410-638-3532
Planning &  Zoning  Enforcement410-638-3103
Planning and Zoning410-638-3103
Poison Control800-222-1222
Police Department410-638-4500
Pothole Hot Line410-638-3376
Public Works410-638-3285
Public Works410-638-3285
Sheriff Dept Admin410-838-6600
Sheriff Dept Northern Precinct Admin410-692-7880
Sheriff Dept Southern Precinct Admin410-612-1717
Sheriff’s Office410-838-6600
Social Services410-838-6181 Ext. 3
State’s Attorney410-638-3500
Transportation410-838-2562
Unemployment Insurance410-836-4600
Upper Chesapeake Hospital443-643-1000
Verizon (Maryland)800-837-4966
Veteran’s Administration410-836-4900
Water & Sewer Facilities and Maintenance410-612-1612
Water & Sewer Manteca Div. Main Office410-638-3285
Middletown
Administration Assistant302-378-5670
Billing Manager302-378-2711
Business Licenses302-378-3587
City Council302-378-2711
Finance Manager302-378-2711 Ext. 226
FOIA Coordinator302-378-2711 Ext. 223
General Questions302-378-2711
Human Resources302-376-7946
Mayor’s Office302-378-5670
Permits Department302-378-1171
Permits Department302-378-1171
Police Department302-378-2711
Public Works302-378-2711
Tax Collection302-378-2711
Town Manager302-378-9120
Town Planner302-378-1164
New Castle
Building Fees & Permits302-322-9813
Building Official & Fire Marshall302-322-9813
City Administration302-322-9801
City Administrator302-322-9812
City Council302-322-9801
City Engineer302-322-9801
City Issues302-353-9836
City Solicitor302-322-9801
Code Enforcement Officer302-221-6507
Department of Elections302-577-3464
Finance Coordinator302-322-9804
Good Will Fire Co.302-328-2211
Municipal Services Commission302-323-2330
Non-emergency302-573-2800
Office of Vital Statistics302-283-7130
Police Department302-322-9800
Post Office302-328-2392
Public Works Supervisor302-322-9808
Road Maintenance302-322-9808
Trustees of the New Castle Common302-322-2809
Water or Electric Issue302-323-2330
Weekly Newspaper302-328-6005
New Castle County
911 Special Needs Registry302-744-2682
Adult Protective Services800-223-9074
Aetna Hose, Hook & Ladder Co.302-454-3300
Animal Control302-230-0108
Artesian Water302-453-6930
Artesian Water Emergencies800-332-5114
Christiana Fire Company302-737-2433
Continue Lifeline302-761-9100
Contractor Questions and Complaints302-395-5555
Crisis Intervention800-262-9800
Department of Community Services302-395-5613
Division of Aging / Services800-223-9074
Domestic Violence Hotline302-762-6110
Electric Outages800-375-7117
Gas Leaks800-375-7117
Home Alarm Registration302-395-8074
Homeowner Assistance302-395-5600
Libraries302-395-5613
Mental Health Hotline800-345-6785
Miss Utility800-282-8555
New Castle Cnty Police302-395-8171
New Castle Cnty Police – Admin302-573-2800
New Castle County Council302-395-8383
New Castle County Executive 302-395-5101
New Castle County General Number302-395-5555
New Castle County Non-Emergency302-573-2800
New Castle County Offices 302-391-3500
New Castle County Sheriff302-395-8450
Permit Questions and Complaints302-395-5555
Planning and permitting questions302-395-5400
Planning and permitting questions302-395-5400
Poison Control1-800-222-1222
Police Community Services302-395-8050
Property Maintenance Violations302-395-5555
Property Taxes302-323-2600
Rape Crisis Center800-262-9800
Recorder of Deeds302-395-7700
Register of Wills302-395-7800
Sanitary Sewer Services302-395-5700
Senior Citizen Programs302-395-5613
Sewer Billing302-323-2600
Sewer Emergency Hotline302-395-5700
Sheriff302-395-8450
State Police – Admin302-577-3010
State Police -Troop 2  Admin302-834-2620
Street Light Outage800-375-7117
Suicide Prevention800-652-2929
Suicide Prevention1-800-273-8255
Tax Assessment302-395-5520
V.A. Caregivers Support Line855-260-3279
Wilmington Manor Volunteer Fire Co.302-328-5520
Newark
Administrative Office302-366-7100
Non-Emergency302-366-7111
Tip Line302-366-7127

Need Assistance or Have Questions?